CRM task management is a type of software that helps businesses track and manage their customer interactions. It can be used to track tasks such as sales calls, emails, and appointments. CRM task management software can also help businesses automate tasks, such as sending out marketing emails or creating follow-up tasks.
CRM task management software is important because it can help businesses improve their customer service and sales productivity. By tracking customer interactions, businesses can identify areas where they can improve their service. CRM task management software can also help businesses automate tasks, which can free up time for employees to focus on other tasks.